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2MOON.AI FAQ
2MOON Alerts
• Automated real-time alerts for futures and options
Once subscribed, you'll receive time stamped open and close signals. Additionally, you'll gain access to our community of traders, educational content, and personalized support.
• 2MOON dashboard (https://app.2moon.ai/dashboard/alerts/package-performance)to view close trade performance.
1. Visit our website 2MOON.AI (https://www.2moon.ai/), and click Subscribe
2. Once you've completed the registration, you'll receive a welcome email with the link to activate your account, and connect your Discord username
3. If you don't see the Elite channel please reach us on Discord (https://discord.com/invite/5eEXPupbrh)or via support@2moon.ai
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As a member of 2MOON, you will receive the following alerts in Discord
1. Open position: Buy to Open, Sell to Open
2. Reduce position - reducing the number of contracts of an existing position
3. Close: Buy to close, sell to close
4. Original entry alert for reference
These alerts are sent to Discord in seconds
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You will be added to our Discord distribution service shortly after you sign up and complete the setup process. This usually happens within a few minutes of completing your registration and payment. You may have to sign out of Discord and sign back in to start receiving alerts.
We use advanced logic to serve you in the first trades and ensure the highest probability of success. Your first alert can take some time, as trade opportunities are market-dependent.
Our alerts cover a range of trading styles, from short-term day trades and swing trades to longer-term positions.
Reminder: 2MOON sends alerts on both entry and exit signals; however, if you reach your risk tolerance and profit target, exit the position.
US Equity Options and US Futures
2MOON monitors dozens of highly liquid equity options and futures symbols for optimal trade setups using our AI. These include individual stocks, ETFs, and indexes. We focus on only the most liquid instruments on the market.
Options:
• NVDA
• CRWD
• AMD
• COIN
• AAPL
• TSLA
• AMZN
• MSFT
• GOOGL
• META
• PLTR
For ETFs/Futures; examples include:
• SPY (S&P 500 ETF), ES, MES
• QQQ (Nasdaq-100 ETF), NQ, MNQ
• IWM (Russell 2000 ETF), RTY
• SMH (VanEck Semiconductor)
You can cancel your subscription anytime by logging into your account on 2MOON.AI. (https://app.2moon.ai/login)
1. Navigate to the profile section
2. Navigate to subscription or account settings section,
3. You'll find the option to cancel your subscription.
After cancellation, your access to the 2MOON Discord alerts and services will continue until the end of the current billing cycle.
We do not offer pro-rated refunds. If you encounter any issues or need assistance with the cancellation process, contact our support team at sales@2MOON.AI (sales@2MOON.AI)or schedule a call here (https://calendly.com/2moonai/15min?month=2024-09)for help.
Here are the general terms and definitions used in our alert format.
You will get
1. Unlimited Options and Futures trading signals, automatically executed in your brokerage account
2. Access to the 2MOON Dashboard with the Trading Statistics & Open positons list
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